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Terms and Conditions for the delivery of goods

 

The delivery of goods is carried out in Lithuania, the European Union, Norway and the United Kingdom. There is also an option to deliver the goods to the USA.

The delivery of goods is carried out by using DPD and Lithuanian Post AB courier services.

You will see the price for the delivery of goods via DPD / LP parcel lockers or courier services after you fill the shopping cart.

We send the orders within 24 hours after the receipt of payment (except for weekends and public holidays). In the case of a large quantity of orders, they can be sent within 2–3 working days.

If you cannot find the letter / information concerning your order and its execution, check the “Trash” / “Spam” box in your email or contact us by phone numbers +370 614 26315, +370 659 83014, +447780 262567 (UK).

In all cases the Seller is exempted from liability for the violation of delivery deadlines, if the goods are not delivered or are delivered late to the Buyer due to the Buyer’s fault or circumstances beyond the Seller’s control.

In all cases, if the Buyer notices packaging damage during the delivery of goods, s/he must indicate the remarks in the parcel delivery document provided by the courier (or the postal worker) or write a separate document regarding these damages. It must be done by the Buyer in the presence of the courier (or the postal worker). Failure to perform such actions exempts the Seller from liability against the Buyer for the damage to goods related to packaging damage that the Buyer did not indicate in the courier’s (or the postal worker’s) delivery document.

Rates for the delivery of goods:

  • The delivery of orders not exceeding 50 EUR costs 5 EUR in Lithuania.
  • The delivery of orders not exceeding 250 EUR costs 20 EUR in the European Union.
  • The delivery of orders exceeding or equal to 50 EUR is free in Lithuania.
  • The delivery of orders exceeding or equal to 250 EUR is free in the European Union, Norway and the United Kingdom.
  • The delivery of orders to the USA is coordinated individually.

If you have any questions, please ask by email info@wildchefkitchen.com or contact us by phone numbers +370 614 26315, +370 659 83014, +447780 262567 (UK).