Privacy Policy and Cookies
MB Wild Chef Kitchen highly values and protects the privacy of its customers, therefore, in this Privacy and Cookie Policy, we clearly and transparently present the principles of information collection and use applied in our online store, as well as other information about MB Wild Chef Kitchen's provisions and principles for ensuring the protection of personal data.
When processing personal data, we follow the requirements of the European Union Data Protection Regulation No. 2016/679, the Law of the Republic of Lithuania on the Legal Protection of Personal Data, the Law of the Republic of Lithuania on Electronic Communications, other related legal acts, and instructions from regulatory authorities.
WHO WE ARE
Our online store The controller of your personal data is:
Wild Chef Kitchen, MB
Company code 306117604
VAT code LT100011036418
Juodupio g. 33B-3, LT-11330 Vilnius
E-mail: wildchef.lt@gmail.com
Tel. +370 614 26315
WHAT PERSONAL DATA DO WE COLLECT AND WHY WE DO IT
Location, IP address and browser type: We will use this to calculate your applicable taxes and delivery costs.
Shipping address: We will ask you to enter this information so that we can, for example, calculate the shipping cost before you place an order or ship your order.
Before making an online payment, we will ask you to provide the following information: name, surname, email address, phone number, delivery address, and username with password (if you are a registered visitor).
We will use this information for purposes such as:
• send you information about your account and order,
• respond to your inquiries, including refunds and complaints,
• make payments to prevent fraud,
• create an account in our store,
• comply with legal obligations, such as tax calculation,
• improve our store offerings.
• If you create an account, we will store your name, address, email address and phone number, which will be used to fulfill future orders.
INQUIRY FORM
You have the opportunity to send us a message on the website. We process your contact data (name, e-mail address, message content) in order to respond to your request. The legal basis for processing this data is your consent to contact us.
WHO WE SHARE YOUR DATA WITH
We always keep your data secure and require all our partners and service providers who have access to your data to do the same.
Your data can be viewed by:
• online store content hosting providers,
• marketing service providers,
• project development team.
PAYSERA
We accept payments via Paysera. If you choose this payment method, your data will be transferred to Paysera, including information necessary to process or support the payment, such as the purchase amount and billing information.
For more information, please see the Paysera Privacy Policy.
COURIER
In order to deliver goods, we use the courier services of DPD and AB "Lietuvos paštas". The data specified during your order (name, surname, e-mail address, phone number, delivery address) is transmitted to the courier and is necessary for the delivery service.
For more information, please see the DPD Privacy Policy and the AB Lietuvos Paštas Privacy Policy.
HOW LONG DO WE KEEP YOUR DATA
We will no longer process your data for these purposes if your consent is required or you object to it.
Statistical information collected using Google Analytics tools and other cookies is usually used for up to 3 years.
If you send inquiries via contact forms, the data is sent to wildchef.lt@gmail.com, where it is stored until the administrator reviews and responds to the inquiry.
COOKIES
A cookie is a small file sent to a visitor's device when they visit a website. A cookie helps us recognize you as a previous visitor to the website, store your browsing history and select content that is relevant to you. This information helps us improve the website to make it more user-friendly.
What information do we collect?
We collect the following information:
- information necessary to identify you as a visitor to the website;
- to collect website traffic statistics.
How we use cookies
We use traffic tracking cookies to determine which pages are visited. This helps us analyze data about web page traffic and improve the website to meet your needs. We use this information for statistical analysis purposes only.
A cookie does not in any way give access to your computer or any information about you, other than the data you choose to share with us when you visit our website. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can change your browser settings to reject cookies. It is important to note that if you do, some features of the website will no longer work.
List of stored cookies
Below we present what cookies may be used, what information they store and how long it is stored.
1. Cookie: cookie_notice_accepted
Time of creation: Upon entering the page.
Expiration date: Valid forever.
Data used and processing purposes: Cookie for deleting the warning about the use of cookies.
2. Cookie: APISID, HSID, NID, OGPC, SAPISID, SID, SSID.
Creation time: Created upon first visit to the site or if the cookie does not exist.
Expiration date: The cookie is stored from 10 min. to 2 m.
Data used and processing purposes: These are analytical, third-party cookies (Google LLC). They are used to collect primary user information that combines basic Google visitor account settings. These cookies are used to improve the visitor experience on the site, to identify users, to protect against fraudulent use of login credentials, and to protect user data from unauthorized parties. Data used: Data specified in Google's cookie policy (see more here).
3. Cookie: PHPSESSID, cpsession
Creation time: Upon entering the page.
Expiration date: Valid until the website window is closed.
Data used and processing purposes: A unique ID number is used. The cookie is intended to
enable the functionality of the website. It is deleted when the website window is closed.
4. Cookie: 1P_JAR, CONSENT
Time of creation: Upon entering the page.
Expiration date: Valid for 2 years.
Data used and processing purposes: Google Analytics cookie for session enablement.
5. Cookie: wp-wpml_current_language
Time of creation: When you enter the page.
Expiration date: 1 day.
Data used and purposes of processing: Cookie from wpml.org (plugin that enables translations). Stores the current language. By default, this cookie is only set for logged in users. If you enable the language cookie to support AJAX filtering, this cookie will also be set for users who are not logged in.
6. Cookie: _GRECAPTCHA
Time of creation: Upon entering the page.
Expiration date: 6 months.
Data used and purposes of processing: The Google plugin is used in the Recaptcha module (it protects request forms from third-party tools designed to automatically fill out request forms and send SPAM). The cookie collects the following information: the screen resolution of the visitor's computer or mobile device, date, language, browser plugins, Javascript objects, the visitor's IP address, CSS information of the page the visitor is on, and also collects the number of mouse clicks.
7. Cookie: __Secure-3PSIDCC, __Secure-3PAPISID, __Secure-1PAPISID, __Secure-3PSID, __Secure-1PSID.
Creation time: Upon entering the page.
Expiration date: 2 years
Data used and processing purposes: Google analytics cookie. Used to create a profile of the interests of the website visitor in order to display relevant and personalized Google advertising.
8. Cookie: __Secure-1PSIDCC
Time of creation: Upon entering the page.
Expiration date: 1 year
Data used and processing purposes: Google analytics cookie. Used to create a profile of the interests of the website visitor in order to display relevant and personalized Google advertising.
9. Cookie: AEC
Time of creation: Upon entering the page.
Expiration date: 6 months.
Data used and processing purposes: Google analytics cookie.
10. Cookie: __Secure-ENID
Time of creation: Upon entering the page.
Expiration date: 12 months.
Data used and processing purposes: To protect digitally signed and encrypted data from a unique Google ID and to store the most recent login time that Google uses to identify visitors, prevent fraudulent use of login details and protect visitor data from unauthorized parties. It may also be used for targeting purposes to display relevant and personalized advertising content.
11. Cookie: SEARCH_SAMESITE
Time of creation: Upon entering the page.
Expiration date: 5 months
Data used and processing purposes: This cookie from google.com is used to ensure the correct transmission of data to Google.
12. Cookie: woocommerce_cart_hash, woocommerce_items_in_cart
Time of creation: Upon entering the page.
Expiration: Upon leaving the site.
Data used and purposes of processing: WordPress technical cookie that helps WooCommerce determine when cart data or content changes.
13. Cookie: SIDCC
Time of creation: When you enter the page.
Expiration date: Valid for 4 months.
Data used and processing purposes: Google Analytics cookie. Unique identifier.
14. Cookies: et-editor-available-post-16-fb
Time of creation: Upon entering the page.
Expiration date: Valid until the website window is closed.
Data used and processing purposes: If you are logged in to the website as an administrator and are editing content, these cookies will be set to enable various processes, such as editing content, viewing and saving changes.
15. Cookie: wp_woocommerce_session_*
Time of creation: When entering the page.
Expiration date: When closing the page.
Data used and processing purposes: WooCommerce plugin. Stores actions performed on the website.
16. Cookie: SOCS
Time of creation: Upon entering the page.
Expiration date: 13 months
Data used and purposes of processing: The Google cookie is used to track the consents given by the user to Google regarding privacy settings and the configuration of related cookies.
Opt-out of cookies
You can change your consent to the use of cookies by changing your settings and deleting saved cookies. You can do this by changing your browser settings. You can find the settings for the most commonly used browsers by clicking on the following links:
Links to other websites
Our website may contain links to other websites. When you use these links and browse the pages of other websites, you should be aware that we do not control them. For this reason, we cannot be responsible for the protection and privacy of any information you provide when visiting such websites. You should act responsibly and familiarize yourself with their privacy policies.
CHILDREN'S PERSONAL DATA AND PRIVACY
The online store and the services provided therein are intended for persons aged 16 and over, therefore Wild Chef Kitchen, MB does not knowingly collect or process Personal Data of children under 16. However, Wild Chef Kitchen, MB notes that parents have the right to provide Wild Chef Kitchen, MB with their consent if their minor child under 16 would like to use our online store and the opportunities it offers, for example, to purchase a product or service. If you become aware that your child has provided Wild Chef Kitchen, MB with personal information without your consent, please contact the address provided by the data controller.
YOUR RIGHTS
If you have an account on this website, you can request to receive an export file of all the personal data we hold about you, including that which you have provided to us. You can also request that we delete all of your personal data that we hold. You can do this on the “Personal Information” page or by contacting the data controller. Neither of these requests applies to data that we are required to retain by law for administrative, legal or security purposes (e.g. invoices, contracts, etc.).
HOW TO DELETE YOUR DATA
On the "Personal Information" page, in the "Delete data" field and after confirming the request received by e-mail or by informing us by e-mail at wildchef.lt@gmail.com. We will delete the data within 30 days.
HOW TO CORRECT YOUR DATA
In the buyer's account and after confirming the request received by e-mail, or by informing by e-mail wildchef.lt@gmail.com. We will correct the data within 30 days.
HOW TO SUBMIT A COMPLAINT
A complaint can be submitted by e-mail to wildchef.lt@gmail.com. We will respond to the complaint within 30 days.
HOW CAN I FIND OUT WHAT DATA YOU STORED ABOUT ME
In the buyer's account or by emailing wildchef.lt@gmail.com. We will respond within 30 days.
WHAT DATA PROTECTION PROCEDURES DO WE USE
Your Personal Data is processed responsibly and securely. When determining the means of processing personal data, as well as during data processing, we implement appropriate technical and organizational data protection measures established by law to protect your personal data from accidental or unlawful destruction, damage, alteration, loss, disclosure, as well as from any other unlawful processing. Wild Chef Kitchen, MB employees are committed in writing not to disclose or distribute information about the company's customers, including visitors to this online store, received at work to third parties.
Personal data security measures are determined taking into account the risks that arise when processing personal data.
WHAT ONLINE STORE SECURITY PROCEDURES DO WE USE?
• The website uses a Letsencrypt.org SSL certificate.
• The identity of the website is confirmed (we are visiting the website of the real domain owner, and not being redirected to a fake server by hackers)
• All data transmitted between the server and the browser is encrypted – (network hackers can no longer read it);
• Data integrity and originality are ensured (routers on the way cannot modify or censor the transmitted information).
More information here.
PASSWORD SECURITY GUIDE
It encourages everyone with access to their account to use strong passwords. It also aims to comply with the OWASP 10 security standard.
INFORMATION ON REGULATED AREAS OF ACTIVITY
If you believe that your rights to privacy have been violated, you may file a complaint with the State Personal Data Inspectorate, A. Juozapavičiaus g. 6, 09310 Vilnius, tel. (8 5) 271 2804, 279 1445, fax. (8 5) 261 9494, e-mail ada@ada.lt.
HOW DO I FIND OUT ABOUT CHANGES TO THIS POLICY?
We will inform you about any significant changes to the Wild Chef Kitchen, MB privacy and cookie policy by posting a notice in the online store.