Privacy Policy and Cookies

 

Wild Chef Kitchen MB highly values and protects the privacy of customers, therefore, in the Privacy and Cookie Policy, we clearly and transparently present the principles of information collection and use applied in our online store, as well as other information about Wild Chef Kitchen MB provisions and principles for ensuring personal data protection.

When processing personal data, we follow the European Union Data Protection Regulation No. 2016/679, the Republic of Lithuania Law on Legal Protection of Personal Data, the Republic of Lithuania Law on Electronic Communications, the requirements of other related legal acts and the instructions of the controlling authorities.

WHO WE ARE
The controller of your personal data in our online store is:
Wild Chef Kitchen MB
Registration code 306117604
VAT identification number LT100011036418
Juodupio str. 33B-3, LT-11330 Vilnius
Email address: wildchef.lt@gmail.com
Phone number +370 614 26315

WHAT PERSONAL DATA WE COLLECT AND WHY WE DO IT
We will use your location, IP address and the type of browser to calculate the applicable taxes and delivery price for you.

We will ask you to enter the delivery address so that we can, for example, calculate the delivery cost before placing or delivering your order.

Before making an online payment, we will ask you to provide the following information: your first name, last name, email address, phone number, delivery address and username with password (if you are a registered visitor).

We will use the information provided above for the following purposes:

• to send you information about your account and your order;
• to respond to your enquiries, including refunds and complaints;
• to make payments without fraud;
• to create an account in our online store;
• to comply with legal obligations, such as tax calculation;
• to improve the offers of our store.
• If you create an account, we will save your first name, last name, address, email address and phone number, which will be used for your future orders.

ENQUIRY TEMPLATE
You have an opportunity to send us a message via our website. We process your contact details (first name, last name, email address, the content of a message) in order to respond to your message. The legal basis for processing the data is your consent to contact us.

WITH WHOM WE SHARE YOUR DATA
We always keep your data secure and require every single partner and service provider having access to your data to ensure this.

Your data can be viewed by:

• the online store content hosting providers;
• the marketing service providers;
• the project development team.

PAYSERA
We accept payments via Paysera. If you have selected this method of payment, your data, including information necessary to process or support a payment, such as the amount of purchase and settlement information, will be transferred to Paysera.

More information can be found in Paysera’s Privacy Policy.

COURIERS
In order to deliver the goods, we use DPD and
Lithuanian Post AB courier services. The necessary data (your first name, last name, email address, phone number, delivery address) specified at the time of your order is transferred to the courier to perform the delivery service.

More information can be found in the Lithuanian Post AB and DPD’s Privacy Policies.

HOW LONG WE KEEP YOUR DATA
We stop processing data for the above mentioned purposes after the withdrawal of consent (the statement of disagreement).

Information collected with the help of statistical Google Analytics tools and other cookies is usually used for up to 3 years.

If you send inquiries via contact forms, the data goes to wildchef.lt@gmail.com, where it is stored until the administrator views and answers the inquiry.

COOKIES

A cookie is a small file sent to the visitor’s device when a visitor visits a website. The cookie helps to recognize you as a previous visitor to the site, to save the history of your visit to our site and to select the relevant content for you. This information contributes to improving the site to make it even more convenient.

What information do we collect?
We collect the following information:

• Information to identify you as a visitor to the site;
• Information on site traffic statistics.

How do we use cookies?
We use visiting tracking cookies to determine which pages are visited. It helps to analyze data on web page traffic and refine the webpage to fit your needs. We only use this information for statistical analysis purposes.
A cookie in no way gives us access to your computer or any information about you, except the data you choose to share with us when visiting our website. You can choose to accept or reject cookies. Most web browsers automatically accept cookies, but you can change the browser settings if you want cookies to be rejected. It is important to know that, after rejecting cookies, some of the features on the site will no longer work.

List of cookies
Below it shows which cookies can be used, what information they contain and how long it is stored.

1. Slapukas: cookie_notice_accepted
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: Galioja visą laiką.
Naudojami duomenys ir tvarkymo tikslai: Įspėjimo apie slapukų naudojimą panaikinimo slapukas.

2. Slapukas: APISID, HSID, NID, OGPC, SAPISID, SID, SSID.
Sukūrimo momentas: Sukuriamas pirmą kartą užėjus į svetainę arba neegzistuojant slapukui.
Galiojimo laikas: Slapukas saugomas nuo 10 min. Iki 2 m.
Naudojami duomenys ir tvarkymo tikslai: Tai analitiniai, trečiosios šalies slapukai (Google LLC). Jų pagalba renkama pirminė vartotojų informacija, kuri apjungia pagrindinius Google lankytojų paskyrų nustatymus. Šie slapukai naudojami siekiant pagerinti lankytojo patirtį svetainėje, naudotojų tapatybei nustatyti, apsaugoti nuo apgaulingo prisijungimo kredencialų naudojimo ir naudotojų duomenims apsaugoti nuo neteisėtų šalių. Naudojami duomenys: Google slapukų taisyklėse nurodyti duomenys (daugiau žr. čia).

3. Slapukas: PHPSESSID, cpsession
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: Galioja iki interneto svetainės lango uždarymo.
Naudojami duomenys ir tvarkymo tikslai: Naudojamas unikalus ID numeris. Slapukas yra skirtas
interneto svetainės funkcionalumui realizuoti. Jis ištrinamas, kai uždaromas interneto svetainės langas.

4. Slapukas: 1P_JAR, CONSENT
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: Galioja 2 metai.
Naudojami duomenys ir tvarkymo tikslai: Google Analytics slapukas, skirtas sesijos įgalinimui.

5. Slapukas: wp-wpml_current_language
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: 1 diena.
Naudojami duomenys ir tvarkymo tikslai: wpml.org (įgalinančio vertimus įskiepis) slapukas. Išsaugo dabartinę kalbą. Pagal numatytuosius nustatymus šis slapukas nustatomas tik prisijungusiems vartotojams. Jei įgalinsite kalbos slapuką palaikyti AJAX filtravimą, šis slapukas taip pat bus nustatytas vartotojams, kurie nėra prisijungę.

6. Slapukas: _GRECAPTCHA
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: 6 mėn.
Naudojami duomenys ir tvarkymo tikslai: Google įskiepis naudojamas Recaptcha modulyje (jis apsaugo užklausų formas nuo trečiųjų šalių sukurtų įrankių, skirtų automatiškai pildyti užklausų anketas ir siųsti SPAM). Slapukas renka šią informaciją: lankytojo kompiuterio ar mobilaus įrenginio ekrano rezoliuciją, datą, kalbą, naršyklės įskiepius, Javascript objektus, lankytojo IP adresą, puslapio, kuriame esti lankytojas CSS informaciją, taip pat renka pelės klavišo paspaudimų skaičių.

7. Slapukas: __Secure-3PSIDCC, __Secure-3PAPISID, __Secure-1PAPISID, __Secure-3PSID, __Secure-1PSID.
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: 2 metai
Naudojami duomenys ir tvarkymo tikslai: Google analitinis slapukas. Naudojamas kuriant svetainės lankytojo pomėgių profilį, siekiant rodyti atitinkamą ir suasmenintą „Google“ reklamą.

8. Slapukas: __Secure-1PSIDCC
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: 1 metai
Naudojami duomenys ir tvarkymo tikslai: Google analitinis slapukas. Naudojamas kuriant svetainės lankytojo pomėgių profilį, siekiant rodyti atitinkamą ir suasmenintą „Google“ reklamą.

9. Slapukas: AEC
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: 6 mėn.
Naudojami duomenys ir tvarkymo tikslai: google analitinis slapukas.

10. Slapukas: __Secure-ENID
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: 12 mėn.
Naudojami duomenys ir tvarkymo tikslai: Norėdami apsaugoti skaitmeniniu būdu pasirašytus ir užšifruotus duomenis iš unikalaus „Google“ ID ir išsaugoti naujausią prisijungimo laiką, kurį „Google“ naudoja lankytojams identifikuoti, užkirsti kelią nesąžiningam prisijungimo duomenų naudojimui ir apsaugoti lankytojų duomenis nuo neteisėtų šalių. Tai taip pat gali būti naudojama taikymo tikslais, kad būtų rodomas tinkamas ir suasmenintas reklamos turinys.

11. Slapukas: SEARCH_SAMESITE
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: 5 mėn.
Naudojami duomenys ir tvarkymo tikslai: Šis google.com slapukas naudojamas teisingam duomenų siuntimui Google.

12. Slapukas: woocommerce_cart_hash, woocommerce_items_in_cart
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: išėjus iš svetainės.
Naudojami duomenys ir tvarkymo tikslai: „WordPress“ techninio tipo slapukas, padedantis WooCommerce nustatyti, kada keičiasi krepšelio duomenys ar turinys.

13. Slapukas: SIDCC
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: Galioja 4 mėnesius.
Naudojami duomenys ir tvarkymo tikslai: Google Analytics slapukas. Unikalus identifikatorius.

14. Slapukai: et-editor-available-post-16-fb
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: Galioja iki interneto svetainės lango uždarymo.
Naudojami duomenys ir tvarkymo tikslai: Jei prisijungėte prie svetainės kaip administratorius ir redaguojate turinį, šie slapukai bus nustatyti, kad įgalintų įvairius procesus, pvz., turinio redagavimą, peržiūrą ir pakeitimų išsaugojimą.

15. Slapukas: wp_woocommerce_session_*
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: uždarius puslapį.
Naudojami duomenys ir tvarkymo tikslai: WooCommerce įskiepis. Saugo atliktus veiksmus svetainėje.

16. Slapukas: SOCS
Sukūrimo momentas: Įėjus į puslapį.
Galiojimo laikas: 13 mėn.
Naudojami duomenys ir tvarkymo tikslai: Google slapukas naudojamas stebėti sutikimus, kuriuos vartotojas suteikė Google dėl privatumo nustatymų ir su tuo susijusių slapukų konfigūravimo.

Opting out of cookies
You can change your permission to use cookies by changing settings and deleting saved cookies. You can do this by changing your browser settings. You can find the most commonly used browser settings by clicking on the following links:

• Google Chrome
• Internet Explorer / EDGE
• Mozilla Firefox
• Apple Safari

Links to other websites
Our website may contain links to other websites. When you use these links and visit other web pages, you should know that we do not control them. For this reason, we cannot be held responsible for the protection and privacy of any information you provide when visiting such websites. You should act responsibly and familiarize yourself with their privacy policies.

CHILDREN’S PERSONAL DATA AND PRIVACY
The online store and the services provided by it are intended for persons above 16 years old, therefore Wild Chef Kitchen MB does not deliberately collect or process personal data of children under 16 years old. However, Wild Chef Kitchen MB notes that parents have the right to provide their consent to Wild Chef Kitchen MB if their minor child under 16 years old wants to use our online store and the opportunities provided by it, for example, to purchase a product or service. If you become aware that your child has submitted personal information to Wild Chef
Kitchen MB without your consent, please contact the data controller at the address provided.

YOUR RIGHTS
If you have an account on this website, you can request to receive a data export file with all personal data we hold about you, including data that you have provided to us. You can also demand us to delete all your personal data. You can do this on the page “Personal Information” or by contacting the personal data controller. Both requirements are not valid for data that we are required to retain by law for administrative, legal or security purposes (such as invoices, agreements, etc.).

HOW TO DELETE YOUR DATA
You can do this on the page “Personal Information” by clicking on the “To Delete the Data” box, confirming the received request in the email or informing us by email wildchef.lt@gmail.com. The data will be deleted within 30 working days.

HOW TO CORRECT YOUR DATA
It can be done in the Buyer’s account, by confirming the received request in the email or informing us by email wildchef.lt@gmail.com. The data will be corrected within 30 working days.

HOW TO FILE A COMPLAINT
You can file a complaint by email wildchef.lt@gmail.com. We will respond to your complaint within 30 working days.

HOW CAN I FIGURE OUT WHAT DATA YOU HOLD ABOUT ME

You can figure it out in the Buyer’s account or by reaching out to us by email wildchef.lt@gmail.com. We will respond within 30 working days.

WHAT DATA PROTECTION PROCEDURES WE USE
Your personal data is processed responsibly and securely. When determining personal data processing measures, as well as during data processing, we implement appropriate data protection technical and organizational measures established in legal acts to protect your personal data from accidental or illegal destruction, damage, alteration, loss, disclosure, as well as from any other illegal processing. Wild Chef Kitchen MB employees have written nondisclosure agreements in order to prevent the disclosure and distribution of information received at the workplace about the company’s customers, including the visitors of the online store, to third parties.

Personal data security measures are determined considering the risks that arise when processing personal data.

WHAT ONLINE STORE PROTECTION PROCEDURES WE USE

• Letsencrypt.org SSL certificate is used on the website.
• The website’s identity is verified (you are visiting the actual domain owner’s website instead of being redirected to a fake server created by hackers).
• All data transmitted between the server and the browser is encrypted, which means that network hackers can no longer read it.
• Data integrity and originality are ensured (routers on the way cannot correct or censor the forwarded information).

You can find more information here.

GUIDE TO PASSWORD SECURITY
It encourages everyone with access to their accounts to use strong passwords. In addition, it aims to comply with OWASP 10 security standard.

INFORMATION ON REGULATED ACTIVITIES
If you think that your privacy rights have been violated, you can file a complaint to the State Data Protection Inspectorate, A. Juozapavičiaus str. 6, 09310
Vilnius, phone numbers (8 5) 271 2804, 279 1445, fax
(8 5) 261 9494, email address ada@ada.lt.

HOW CAN I KNOW ABOUT AMENDMENTS TO THE POLICY?

We will inform you about substantial amendments in the Wild Chef Kitchen MB Privacy and Cookie Policy by posting a notice in the online store.